Contact & Support

Get in Touch with Zoterwyn AI — Contact and Access Requests

Use this page to submit an access request, ask a question about the platform or reach the Zoterwyn AI support team directly. The team reviews every message and may follow up with a clarifying question before processing your request.

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Access Request

How to Request Access to the Zoterwyn AI Platform

Access to Zoterwyn AI is provided through a structured onboarding request process. Complete the form below to begin. The support team reviews each request individually and will contact you once a decision has been made.

Please include any context that will help the support team respond efficiently. The team may follow up with a clarifying question before processing your request.

Support Information

What Happens After You Submit

Once you submit the form, the Zoterwyn AI support team will review your message. For access requests, the team may ask a clarifying question to ensure the platform meets your needs before onboarding begins.

For general enquiries and technical support requests, you can typically expect a response within one to two working days. The team is based in the United Kingdom and operates during standard business hours.

You are also welcome to reach out directly using the contact details below. There is no obligation to use the form if you prefer to write by email or call by phone.

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The Zoterwyn AI support team is available to assist at every stage.

Direct Contact Details

Reach Zoterwyn AI Directly

All contact details below are consistent across the Zoterwyn AI platform. Use whichever channel suits you best.

Email Support

[email protected]

For access requests, general enquiries and technical support. Responses within one to two working days.

Telephone

+44 20 7946 0882

Available during standard United Kingdom business hours, Monday to Friday. The team may ask you to follow up in writing for formal requests.

Postal Address

Zoterwyn AI Ltd
47 Holborn Viaduct
London, EC1A 2AT
United Kingdom

A Note on the Access-Request Process

Submitting a message through this form initiates the Zoterwyn AI onboarding request process. Please note the following before submitting:

  • All fields in the contact form are reviewed individually by the support team. Automated responses may confirm receipt, but a human team member will follow up.
  • The support team may ask one or more clarifying questions before granting platform access. This is a standard part of the onboarding process.
  • Access to the platform is not automatic. Each request is assessed individually to ensure the platform is appropriate for the user's described needs.
  • The form does not request and you should not submit any card, account or sensitive personal data beyond your name and email address.
  • For legal enquiries, please include relevant reference information in the message field and send to the email address above.